Contract notice
Section I: Contracting
authority
I.1) Name and addresses
Welsh Government
Corporate Procurement Services, Cathays Park
Cardiff
CF10 3NQ
UK
Telephone: +44 3000628803
E-mail: ictprocurement@gov.wales
NUTS: UKL
Internet address(es)
Main address: http://wales.gov.uk/?skip=1&lang=en
Address of the buyer profile: http://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=AA0007
I.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge at:
https://etenderwales.bravosolution.co.uk/home.html
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be sent electronically to:
https://etenderwales.bravosolution.co.uk/home.html
Electronic communication requires the use of tools and devices that are not generally available. Unrestricted and full direct access to these tools and devices is possible, free of charge, at:
https://etenderwales.bravosolution.co.uk/home.html
I.4) Type of the contracting authority
Ministry or any other national or federal authority, including their regional or local subdivisions
I.5) Main activity
General public services
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Wales Tourism Product Database
Reference number: C380/2017/18
II.1.2) Main CPV code
72320000
II.1.3) Type of contract
Services
II.1.4) Short description
The Wales Tourism Product Database (WTPD) is the database of accommodation, attractions, activities and events which supports product search on visitwales.com as well as supporting visibility of products on other platforms and websites e.g. on satellite navigation systems and on local authority tourism websites.
II.1.5) Estimated total value
Value excluding VAT:
963 000.00
GBP
II.1.6) Information about lots
This contract is divided into lots:
No
II.2) Description
II.2.2) Additional CPV code(s)
72321000
72322000
II.2.3) Place of performance
NUTS code:
UKL
II.2.4) Description of the procurement
Approximate numbers of listings on the WTPD are as follows:
Accommodation - 4,800
- 1,400
- Activities - 600
- Events - 300
The WTPD has around 1.2m unique searches a year.
.
The Client is looking for an Supplier experienced in providing tourism product databases and associated services in that sector.
.
This re-procurement offers the Client the opportunity to improve the WTPD by:
- increasing product coverage through implementing: an easy to use and reliable multilingual digital interface for tourism related organisations to list accommodation, attractions, activities and events and see key statistics for their products; a helpline / live-chat service for organisations that need help listing or amending products; a service to gather and input key tourism events;
- improving data quality through putting in place: an easy to use and reliable digital interface for tourism related organisations to update their listings; a module/s that can automatically check draft listings (against agreed set criteria); a service to check listings before they go live on the WTPD;
- developing additional functions including: capacity for each listing to be able to include high quality images and videos; capability for listings to include user generated content from social media and other channels; incorporate fields for “the travel trade” and “business events”;
- simplifying the current systems and contracts; and
- reduce costs, through increased system automation and customer self-service.
II.2.5) Award criteria
Criteria below:
Quality criterion: Technical written response
/ Weighting: 50%
Quality criterion: Technical product demonstration
/ Weighting: 20%
Price
/ Weighting:
30
II.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months: 36
This contract is subject to renewal: Yes
Description of renewals:
An option to extend the contract for periods of up to 12 months each, with a maximum total contract extension of 2 years (e.g. 2 x 12 months), will be available to the Client and will be subject to annual performance reviews.
II.2.9) Information about the limits on the number of candidates to be invited
II.2.10) Information about variants
Variants will be accepted:
No
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
II.2.14) Additional information
The contract value included is an indication of the maximum total contract value including the optional extension period. This is not an indication of the budget available and is not guaranteed.
Section III: Legal, economic, financial and technical information
III.1) Conditions for participation
III.1.2) Economic and financial standing
Selection criteria as stated in the procurement documents
III.1.3) Technical and professional ability
Selection criteria as stated in the procurement documents
III.2) Conditions related to the contract
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Open procedure
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
Yes
IV.2) Administrative information
IV.2.1) Previous publication concerning this procedure
Notice number in the OJ S:
2018/S 024-050930
IV.2.2) Time limit for receipt of tenders or requests to participate
Date:
23/07/2018
Local time: 12:00
IV.2.4) Languages in which tenders or requests to participate may be submitted
EN
CY
IV.2.6) Minimum time frame during which the tenderer must maintain the tender
Duration in months: 6 (from the date stated for receipt of tender)
IV.2.7) Conditions for opening of tenders
Date:
23/07/2018
Local time: 12:00
Section VI: Complementary information
VI.1) Information about recurrence
This is a recurrent procurement:
Yes
Estimated timing for further notices to be published:
If required following the conclusion of the Contract.
VI.2) Information about electronic workflows
Electronic ordering will be used
Electronic invoicing will be accepted
Electronic payment will be used
VI.3) Additional information
The eTenderWales reference number for this tender is as follows:
ITT: itt_67620 - Wales Tourism Product Database
.
The Contract will have the following main phases:
i. a four month implementation phase (at a fixed price) - from the contract award date - to build the future WTPD (incl. a new interface) and migrate data from the existing WTPD;
ii. a parallel four-month phase - from the contract award date - to set up the public helpline / data stewardship service;
iii. ongoing software, hosting, maintenance and account management (at an agreed annual cost over the lifetime of the Contract);
iv. an ongoing public helpline / data stewardship service (at an agreed annual cost over the lifetime of the Contract); and
v. a development function (against a rate card).
NOTE: The authority is using eTenderwales to carry out this procurement process. To obtain further information record your interest on Sell2Wales at https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=80214
(WA Ref:80214)
The buyer considers that this contract is suitable for consortia.
VI.4) Procedures for review
VI.4.1) Review body
Welsh Government
Corporate Procurement Services, Cathays Park
Cardiff
CF10 3NQ
UK
Telephone: +44 3000623300
Internet address(es)
URL: http://wales.gov.uk/?skip=1&lang=en
VI.5) Date of dispatch of this notice
21/06/2018