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Cymraeg

UK4

Provision of Wellbeing Assistance Programme and Support Services for Individuals Involved in Fitness to Practise and Hearings Processes

  • First published: 28 January 2026
  • Last modified: 28 January 2026
  • Version: 1
  • Record interest

     

    This file may not be fully accessible.

  •  

Contents

Summary

OCID:
ocds-h6vhtk-05e2cd
Published by:
Social Care Wales
Authority ID:
AA0289
Publication date:
28 January 2026
Deadline date:
25 February 2026
Notice type:
UK4
Has documents:
Yes
Has SPD:
No
Has Carbon Reduction Plan:
N/A

Abstract

The purpose of this tender is to appoint a supplier to provide a comprehensive advice, support, signposting, and counselling service for individuals involved in Social Care Wales’ fitness to practise and hearings processes. This includes registered workers under investigation, their families, applicants or registered persons referred to case conferences or hearings, complainants, witnesses, whistle-blowers, and the independent panel members who sit on our fitness to practise panel hearings. The service aims to safeguard wellbeing and offer appropriate support throughout these challenging and sensitive procedures. Please see ITT for full requirements.

Full notice text

Scope

Procurement reference

Wellbeing Assistance Programme

Procurement description

The purpose of this tender is to appoint a supplier to provide a comprehensive advice, support, signposting, and counselling service for individuals involved in Social Care Wales’ fitness to practise and hearings processes. This includes registered workers under investigation, their families, applicants or registered persons referred to case conferences or hearings, complainants, witnesses, whistle-blowers, and the independent panel members who sit on our fitness to practise panel hearings. The service aims to safeguard wellbeing and offer appropriate support throughout these challenging and sensitive procedures. Please see ITT for full requirements.

Main category

Services

Delivery regions

  • UKL - Wales

Total value (estimated, excluding VAT)

166667 GBP to 166667GBP

Contract dates (estimated)

01 May 2026, 00:00AM to 30 April 2028, 23:59PM

Extension end date (if all the extensions are used): 30 April 2030

Contracting authority

Social Care Wales

Identification register:

  • GB-PPON

Address 1: South Gate House

Town/City: Cardiff

Postcode: CF10 1EW

Country: United Kingdom

Website: http://www.socialcare.wales

Public Procurement Organisation Number: PTTZ-7468-NYRQ

Contact name: Procurement Team

Email: procurement@socialcare.wales

Organisation type: Public authority - sub-central government

Devolved regulations that apply: Wales

Procedure

Procedure type

Open procedure

Is the total value above threshold?

Above threshold

Lots

Divided into 1 lots

Lot number: 1

CPV classifications

  • 85000000 - Health and social work services
  • 72253000 - Helpdesk and support services

Delivery regions

  • UKL - Wales

Lot value (estimated)

166667 GBP Excluding VAT

200000 GBP Including VAT

Sustainability

Small and medium-sized enterprises (SME)

Voluntary, community and social enterprises (VCSE)

Contract start date (estimated)

01 May 2026, 00:00AM

Contract end date (estimated)

30 April 2028, 23:59PM

Extension end date (estimated)

30 April 2030, 23:59PM

Can the contract be extended?

Yes

Description of extensions

The contract will run initially from 1 May 2026 until 30 April 2028 with a possibility of being extended for a further 24 months, up to a total period of 4 years.

Participation

Conditions

Economic

Conditions of participation

Please refer to Appendix 1 - WPSQ

Conditions

Economic

Conditions of participation

Please refer to ITT and Appendix 1 - WPSQ

Award criteria

Type: quality

Name

Quality

Description

Assessment of technical ability to fulfil the requirement

Weighting: 60.00

Weighting type: percentageExact

Type: quality

Name

Social Value

Description

Assessment of additional value adding social value offer

Weighting: 10.00

Weighting type: percentageExact

Type: cost

Name

Cost

Description

Assessment of costs to fulfil the requirement

Weighting: 30.00

Weighting type: percentageExact

Submission

Documents

Tender submission deadline

25 February 2026, 12:00PM

Enquiry deadline

11 February 2026, 17:00PM

Date of award of contract

17 April 2026, 23:59PM

Submission address and any special instructions

https://www.sell2wales.gov.wales/

May tenders be submitted electronically?

Yes

Is this a recurring procurement?

No

Publication date of next tender notice (estimated)

28 January 2030, 23:59PM

Languages that may be used for submission

  • English
  • Welsh

Tender submission deadline

25 February 2026, 12:00PM

Enquiry deadline

11 February 2026, 17:00PM

Date of award of contract

17 April 2026, 23:59PM

Submission address and any special instructions

https://www.sell2wales.gov.wales/

May tenders be submitted electronically?

Yes

Is this a recurring procurement?

No

Publication date of next tender notice (estimated)

28 January 2030, 23:59PM

Languages that may be used for submission

  • English
  • Welsh

ID

L-1

Document type

Bidding documents

Description

Appendix 1

ID

L-2

Document type

Bidding documents

Description

Appendix 2

ID

L-3

Document type

Bidding documents

Description

Appendix 4

ID

L-4

Document type

Bidding documents

Description

Appendix 5

ID

L-5

Document type

Bidding documents

Description

Appendix 6

ID

L-6

Document type

Bidding documents

Description

Appendix 7

ID

L-11

Document type

Bidding documents

Description

ITT & Specification - English

ID

L-12

Document type

Bidding documents

Description

Appendix 3

ID

L-14

Document type

Bidding documents

Description

ITT & Specification - Welsh

ID

L-15

Document type

Bidding documents

Description

Atodiad 1

ID

L-16

Document type

Bidding documents

Description

Atodiad 2

ID

L-17

Document type

Bidding documents

Description

Atodiad 3

ID

L-18

Document type

Bidding documents

Description

Atodiad 4

ID

L-19

Document type

Bidding documents

Description

Atodiad 5

ID

L-20

Document type

Bidding documents

Description

Atodiad 6

ID

conflictOfInterest

Document type

Conflict of interest

Description

Not published

Coding

Commodity categories

ID Title Parent category
There are no commodity categories for this notice.

Delivery locations

ID Description
100 UK - All

Document family

Notice details
Publication date:
17 November 2025
Deadline date:
05 December 2025 23:59
Notice type:
UK2
Version:
1
Authority name:
Social Care Wales
Publication date:
28 January 2026
Deadline date:
25 February 2026 12:00
Notice type:
UK4
Version:
1
Authority name:
Social Care Wales

About the buyer

Main contact:
n/a
Admin contact:
n/a
Technical contact:
n/a
Other contact:
n/a

Further information

Date Details

Postbox

The awarding buyer has indicated that it will accept electronic responses to this notice via the Tender Submission Postbox facility.

Submit your tender response electronically in a secure environment.

To create an electronic response please click the "Add to my interest list" button at the top of the page.

For more information on the Postbox Facility please refer to the user guide:

Q&A

Ask the buyer any questions you may have relating to this notice. To ask the buyer a question or questions please click the "View Questions and Answers" button.

Additional documents

The following additional documents have been attached to this notice. To obtain these documents please select the individual file names below.

Current documents

pdf
pdf524.57 KB
This file may not be accessible.
xlsx
xlsx34.96 KB
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docx
docx43.88 KB
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xlsx
xlsx17.32 KB
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pdf
pdf467.02 KB
This file may not be accessible.
pdf
pdf3.29 MB
This file may not be accessible.
docx
docx30.43 KB
This file may not be accessible.
pdf
pdf514.24 KB
This file may not be accessible.
pdf
pdf524.58 KB
This file may not be accessible.
xlsx
xlsx19.61 KB
This file may not be accessible.
pdf
pdf494.44 KB
This file may not be accessible.
xlsx
xlsx33.28 KB
This file may not be accessible.
docx
docx48.21 KB
This file may not be accessible.
xlsx
xlsx24.57 KB
This file may not be accessible.
pdf
pdf483.04 KB
This file may not be accessible.
pdf
pdf3.13 MB
This file may not be accessible.
docx
docx31.33 KB
This file may not be accessible.

Replaced documents

There are no previous versions of these documents.

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