Skip to main content

We've saved some files called cookies on your device. These cookies are:

  • essential for the site to work
  • to help improve our website by collecting and reporting information on how you use it

We would also like to save some cookies to help tailor communications.

BETA
You're viewing an updated version of this service - your feedback will help us to improve it.
Give Feedback
Cymraeg

UK4

Telecoms Project

  • First published: 27 July 2026
  • Last modified: 04 August 2026
  • Version: 2

    This file may not be fully accessible.

  •  

Information icon
You are viewing an expired notice.

Contents

Summary

OCID:
ocds-h6vhtk-06c553
Published by:
Taff Housing Association
Authority ID:
AA62085
Publication date:
27 July 2026
Deadline date:
03 September 2026
Notice type:
UK4
Has documents:
Yes
Has SPD:
No
Has Carbon Reduction Plan:
N/A

Abstract

Taff Housing Association (Taff) is seeking to upgrade its current telecoms solution to a more advanced platform to provide the following

• Enhance efficiency

• Improved customer experience,

• Provide value for money

• Analytics

• Futureproof digital solutions

Full notice text

Scope

Procurement reference

TAFF-TC-002

Procurement description

Taff Housing Association (Taff) is seeking to upgrade its current telecoms solution to a more advanced platform to provide the following

• Enhance efficiency

• Improved customer experience,

• Provide value for money

• Analytics

• Futureproof digital solutions

Main category

Services

Delivery regions

  • UK - United Kingdom

Total value (estimated, excluding VAT)

150000.00 GBP to 150000.00GBP

Contract dates (estimated)

20 September 2026, 00:00AM to 20 September 2029, 23:59PM

Extension end date (if all the extensions are used): 20 September 2031

Contracting authority

Taff Housing Association

Identification register:

  • GB-PPON

Address 1: Alexandra House

Town/City: Cardiff

Postcode: CF5 1JD

Country: United Kingdom

Website: https://taffhousing.co.uk/

Public Procurement Organisation Number: PNRL-4749-WBZG

Contact name: Neil Whittingham

Email: neil.whittingham@taffhousing.co.uk

Telephone: 02920259132

Organisation type: Public undertaking

Devolved regulations that apply: Wales

Procedure

Procedure type

Competitive flexible procedure

Is the total value above threshold?

Above threshold

Lots

Divided into 1 lots

Lot number: 1

CPV classifications

  • 64200000 - Telecommunications services

Delivery regions

  • UK - United Kingdom

Lot value (estimated)

150000.00 GBP Excluding VAT

180000.00 GBP Including VAT

Criteria used to select suppliers to tender for this lot

true

Sustainability

Small and medium-sized enterprises (SME)

Voluntary, community and social enterprises (VCSE)

Contract start date (estimated)

20 September 2026, 00:00AM

Contract end date (estimated)

20 September 2029, 23:59PM

Extension end date (estimated)

20 September 2031, 23:59PM

Can the contract be extended?

Yes

Description of extensions

There is the option to extend the contract for a further 12 months, on an annual basis following the end if the initial contract term

Participation

Conditions

Economic

Conditions of participation

- Provide turnover for the last three financial years.

- Provide copies of audited accounts or equivalent financial statements.

- Confirm whether there are any material financial risks affecting your ability to deliver the contract.

- Confirm the level of employer’s liability insurance held.

- Confirm the level of public liability insurance held.

- Confirm the level of professional indemnity insurance held, if applicable.

- Confirmation that all elements of point 5 of the PQQ. Grounds for exclusion are passed.

Conditions

Economic

Conditions of participation

- Describe your relevant experience delivering similar Telecoms systems.

- Provide up to three relevant contract references from the last three years.

- Describe the qualifications, skills and experience of key personnel proposed for this contract.

- Describe your approach to contract mobilisation and implementation.

- Describe your approach to quality management and continuous improvement.

- Identify any accreditations, certifications or memberships relevant to this procurement.

- Provide 3 References from s

Conditions of participation

The criteria used to select suppliers to tender includes economic standing, technical & professional ability, functional and non-functional requirements and price.

Award criteria

Type: price

Name

Cost of Software Product

Description

The scoring will be based on the cost of the software product meeting our proposed budget for the software contract. The implementation costs will also be taken into consideration.

Weighting: 40.00

Weighting type: percentageExact

Type: quality

Name

Demonstration of Software product

Description

This criteria will look at the software product, how intuitive it is to use, the applied functionaity, evidence of integrations, and the feedback given by our primary customer facing users.

Weighting: 20.00

Weighting type: percentageExact

Type: quality

Name

Functionality of the Software Product

Description

This criteria will look at the over functional and non functional elements Set out in both the tender and PQQ. Additionally the reviewing of all the elements provided in the Tender document

Weighting: 40.00

Weighting type: percentageExact

Contract terms and risks

Payment terms

Invoices to be submitted to invoices@taffhousing.co.uk, payment terms will be 30 days.

Description of risks to contract performance

See Tender Documents

Submission

Documents

Expression of interest deadline

03 September 2026, 00:00AM

Enquiry deadline

31 July 2026, 00:00AM

Date of award of contract

17 September 2026, 23:59PM

Submission address and any special instructions

https://www.sell2wales.gov.wales/submit using Sell2Wales post-boxneil.whittingham@taffhousing.co.uk

Minimum number of suppliers to be invited to tender

2

Maximum number of suppliers to be invited to tender

3

May tenders be submitted electronically?

Yes

Languages that may be used for submission

  • English

Expression of interest deadline

03 September 2026, 00:00AM

Enquiry deadline

31 July 2026, 00:00AM

Date of award of contract

17 September 2026, 23:59PM

Submission address and any special instructions

https://www.sell2wales.gov.wales/submit using Sell2Wales post-boxneil.whittingham@taffhousing.co.uk

Minimum number of suppliers to be invited to tender

2

Maximum number of suppliers to be invited to tender

3

May tenders be submitted electronically?

Yes

Languages that may be used for submission

  • English

ID

L-2

Document type

Bidding documents

Description

PQQ Document to be completed and returned ahead of next stage

ID

L-3

Document type

Bidding documents

Description

Summary of Procurement Process

ID

L-4

Document type

Bidding documents

Description

Summary of Objectives and Outcomes

ID

L-5

Document type

Bidding documents

Description

Summary of proposed phased Implementation

ID

future

Document type

Bidding documents

Document type

The tender document will be presented at stage 3 - Invitation to Tender Process

ID

conflictOfInterest

Document type

Conflict of interest

Description

Not published

Coding

Commodity categories

ID Title Parent category
64200000 Telecommunications services Postal and telecommunications services

Delivery locations

ID Description
100 UK - All

Document family

Notice details
Publication date:
04 August 2026
Deadline date:
05 August 2026 00:00
Notice type:
UK4
Version:
3
Authority name:
Taff Housing Association
Publication date:
27 July 2026
Deadline date:
03 September 2026 00:00
Notice type:
UK4
Version:
2
Authority name:
Taff Housing Association
Publication date:
07 July 2026
Deadline date:
03 September 2026 00:00
Notice type:
UK4
Version:
1
Authority name:
Taff Housing Association

About the buyer

Main contact:
n/a
Admin contact:
n/a
Technical contact:
n/a
Other contact:
n/a

Further information

Date Details

Postbox

The awarding buyer has indicated that it will accept electronic responses to this notice via the Tender Submission Postbox facility.

Submit your tender response electronically in a secure environment.

To create an electronic response please click the "Add to my interest list" button at the top of the page.

For more information on the Postbox Facility please refer to the user guide:

Q&A

Ask the buyer any questions you may have relating to this notice. To ask the buyer a question or questions please click the "View Questions and Answers" button.

Additional documents

The following additional documents have been attached to this notice. To obtain these documents please select the individual file names below.

Current documents

docx
docx51.66 KB
This file may not be accessible.
docx
docx21.57 KB
This file may not be accessible.
docx
docx20.84 KB
This file may not be accessible.
docx
docx20.43 KB
This file may not be accessible.
docx
docx21.56 KB
This file may not be accessible.

Replaced documents

There are no previous versions of these documents.

Follow Sell2Wales
Email icon
Sell2Wales Helpline
0800 222 9004

Lines are open 8:30am to 5pm Monday to Friday.

Rydym yn croesawu galwadau'n Gymraeg.

We welcome calls in Welsh.

Give feedback about this page
All content is available under the Open Government License, except where otherwise stated.