Summary
- OCID:
- ocds-h6vhtk-06053f
- Published by:
- Sport Wales
- Authority ID:
- AA0412
- Publication date:
- 14 January 2026
- Deadline date:
- 22 February 2026
- Notice type:
- UK4
- Has documents:
- Yes
- Has SPD:
- No
- Has Carbon Reduction Plan:
- N/A
Abstract
Sport Wales is seeking to commission a suitably qualified and experienced partner to help us develop a comprehensive understanding of the services we provide, including how they connect and perform. We want to establish a clear, organisation-wide view of our services to identify where things are working well, where duplication or gaps exist, and where improvements could deliver the greatest benefit. This work will involve defining and mapping our services to create a shared and visual understanding of how they fit together. It should support us to move from a reactive to a more strategic, proactive position - enabling the Digital and Service Design Team and Sport Wales more broadly to make informed decisions about which services to prioritise, invest in, and improve. Through this commission, we aim to produce an artefact or suite of artefacts that collectively form a service map or catalogue of services. This will help the organisation to see and communicate the impact of its services, understand the relationships between them, and maintain a live picture of how the service landscape evolves over time. Bringing together both operational and strategic perspectives, the overarching objective of this commission is to develop a clear and shared understanding of Sport Wales’ services and how they collectively contribute to delivering impact across the organisation. These objectives will help Sport Wales move from a reactive to proactive service improvement – grounded in a clear service landscape, supported by a consistent taxonomy, mapped services, and completed service cards - to shape future priorities, inform planning, and strengthen decision-making at all levels.
Full notice text
Scope
Procurement description
Sport Wales is seeking to commission a suitably qualified and experienced partner to help us develop a comprehensive understanding of the services we provide, including how they connect and perform. We want to establish a clear, organisation-wide view of our services to identify where things are working well, where duplication or gaps exist, and where improvements could deliver the greatest benefit. This work will involve defining and mapping our services to create a shared and visual understanding of how they fit together. It should support us to move from a reactive to a more strategic, proactive position - enabling the Digital and Service Design Team and Sport Wales more broadly to make informed decisions about which services to prioritise, invest in, and improve. Through this commission, we aim to produce an artefact or suite of artefacts that collectively form a service map or catalogue of services. This will help the organisation to see and communicate the impact of its services, understand the relationships between them, and maintain a live picture of how the service landscape evolves over time. Bringing together both operational and strategic perspectives, the overarching objective of this commission is to develop a clear and shared understanding of Sport Wales’ services and how they collectively contribute to delivering impact across the organisation. These objectives will help Sport Wales move from a reactive to proactive service improvement – grounded in a clear service landscape, supported by a consistent taxonomy, mapped services, and completed service cards - to shape future priorities, inform planning, and strengthen decision-making at all levels.
Total value (estimated, excluding VAT)
60000 GBP to 60000GBP
Contract dates (estimated)
23 March 2026, 00:00AM to 24 July 2026, 23:59PM
Contracting authority
Sport Wales
Identification register:
Address 1: Sport Wales National Centre
Town/City: Cardiff
Postcode: CF11 9SW
Country: United Kingdom
Website: https://www.sport.wales
Charity Commission (England and Wales): 524477
Contact name: Steffan Berrow
Email: steffan.berrow@sport.wales
Organisation type: Public authority - sub-central government
Devolved regulations that apply: Wales
Procedure
Procedure type
Below threshold - open competition
Is the total value above threshold?
Below threshold
Lots
Divided into 1 lots
Lot number: 1
CPV classifications
- 73000000 - Research and development services and related consultancy services
- 79000000 - Business services: law, marketing, consulting, recruitment, printing and security
Lot value (estimated)
60000 GBP Excluding VAT
72000 GBP Including VAT
Sustainability
Small and medium-sized enterprises (SME)
Voluntary, community and social enterprises (VCSE)
Contract start date (estimated)
23 March 2026, 00:00AM
Contract end date (estimated)
24 July 2026, 23:59PM
Participation
Conditions of participation
Suppliers must demonstrate: Proven and demonstrable expertise in service mapping, cataloguing, and developing parent-child service taxonomies for complex public body, non-profit, or sport organisations. A track record of facilitating workshops and collaborative activities with diverse stakeholder groups, including operational staff, subject-matter experts [e.g., finance, governance, technology solutions], and senior leadership. Demonstrable experience measuring and presenting service performance and impact, using a range of quantitative and qualitative indicators [e.g., financial, participation, performance, demand, user experience]. Ability to translate complex systems and services into clear, actionable visuals and artefacts, including service maps, catalogues, and accessible documentation suitable for non-technical audiences. Evidence of delivering sustainable outputs, where artefacts [maps, taxonomies, templates] were successfully adopted and maintained independently by the client organisation. Experience using data-informed design approaches, drawing on existing evidence insight and performance data. Robust approaches to handling sensitive information, with data-governance practices compliant with the Data Protection Act 2018 and UK GDPR. Strong written and verbal communication skills, including experience producing clear final reports, executive-level presentations, and practical recommendations for next steps.
Award criteria
Type: price
Name
Commercial
Weighting: 20.00
Weighting type: percentageExact
Type: quality
Name
Quality
Weighting: 80.00
Weighting type: percentageExact
Submission
Tender submission deadline
22 February 2026, 23:59PM
Enquiry deadline
13 February 2026, 17:00PM
Submission address and any special instructions
https://www.sell2wales.gov.wales/
May tenders be submitted electronically?
Yes
Documents
Document type
Bidding documents
Description
Tender Document - Welsh
Document type
Bidding documents
Description
Tender Document - English
Document type
Bidding documents
Description
Form of Tender - Welsh
Document type
Bidding documents
Description
Form of Tender - English
Document type
Bidding documents
Description
Project Requirements - Welsh
Document type
Bidding documents
Description
Project Requirements - English
Document type
Bidding documents
Description
Commercial Response - Welsh
Document type
Bidding documents
Description
Commercial Response - English
Coding
Commodity categories
| ID |
Title
|
Parent category
|
|
There are no commodity categories for this notice.
|
Delivery locations
| ID |
Description
|
| 1000 |
WALES |
About the buyer
- Main contact:
- n/a
- Admin contact:
- n/a
- Technical contact:
- n/a
- Other contact:
- n/a
Postbox
The awarding buyer has indicated that it will accept electronic responses to
this notice via the Tender Submission Postbox facility.
Submit your tender response electronically in a secure environment.
To create an electronic response please click the "Add to my interest list" button at the top of the page.
For more information on the Postbox Facility please refer to the user guide:
Additional documents
The following additional documents have been attached to this notice. To obtain these documents please select the individual file names below.
Current documents
pdf359.41 KB
This file may not be accessible.
pdf312.19 KB
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docx65.33 KB
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docx64.25 KB
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docx64.25 KB
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docx102.58 KB
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docx101.27 KB
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docx93.17 KB
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docx91.56 KB
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Replaced documents
There are no previous versions of these documents.