Mobilising On-Call Availability Software

Procurement reference

PA23GPAGST2

Procurement description

Mid and West Wales Fire and Rescue Authority, on behalf of ourselves and South Wales Fire and Rescue Service are undertaking this tender to find a proven replacement software solution to our current RAPPEL system, to manage On-Call firefighter availability, rostering across different duty systems, to support workforce planning across the two Welsh Fire and Rescue Services. 

Mid and West Wales Fire and Rescue Authority and South Wales Fire and Rescue Service’s functions of prevention, protection and response to emergencies in our local communities are changing. New digital technologies will play a pivotal role in providing the tools, capabilities, and infrastructure necessary to support both our operational delivery and business transformation.

The goals of this tender are to ensure an efficient, streamlined approach to mobilising firefighters efficiently and effectively to serve the communities of Mid, West and South Wales.

Main category

Services

Delivery regions

• UKL22 - Cardiff and Vale of Glamorgan
• UKL21 - Monmouthshire and Newport
• UKL24 - Powys
• UKL17 - Bridgend and Neath Port Talbot
• UKL15 - Central Valleys
• UKL14 - South West Wales
• UKL18 - Swansea
• UKL16 - Gwent Valleys

Total value (estimated, excluding VAT)

4065000.00 GBP to 4065000.00GBP

Contract dates (estimated)

01 December 2026, 00:00AM to 30 November 2031, 23:59PM

Extension end date (if all the extensions are used): 30 November 2041

Mid and West Wales Fire and Rescue Authority

South Wales Fire and Rescue Service

Procedure type

Open procedure

Is the total value above threshold?

Above threshold

Trade agreements

Government Procurement Agreement (GPA)

CPV classifications

• 48510000 - Communication software package
• 72261000 - Software support services
• 72263000 - Software implementation services
• 72268000 - Software supply services
• 48000000 - Software package and information systems
• 72260000 - Software-related services
• 75250000 - Fire-brigade and rescue services

Delivery regions

• UKL22 - Cardiff and Vale of Glamorgan
• UKL21 - Monmouthshire and Newport
• UKL24 - Powys
• UKL17 - Bridgend and Neath Port Talbot
• UKL15 - Central Valleys
• UKL14 - South West Wales
• UKL18 - Swansea
• UKL16 - Gwent Valleys

Lot value (estimated)

4065000.00 GBP Excluding VAT

4878000.00 GBP Including VAT

Sustainability

Small and medium-sized enterprises (SME)

Contract start date (estimated)

01 December 2026, 00:00AM

Contract end date (estimated)

30 November 2031, 23:59PM

Extension end date (estimated)

30 November 2041, 23:59PM

Can the contract be extended?

Yes

Description of extensions

Option to extend by 120 months at 24 month intervals

Award criteria

Payment terms

All invoices to be e-mailed directly to finance@mawwfire.gov.uk

Tender submission deadline

28 August 2026, 12:00PM

Enquiry deadline

21 August 2026, 17:00PM

Date of award of contract

14 October 2026, 23:59PM

Submission address and any special instructions

https://www.sell2wales.gov.wales

May tenders be submitted electronically?

Yes

Is this a recurring procurement?

No

Publication date of next tender notice (estimated)

22 July 2041, 23:59PM

Languages that may be used for submission

• English
• Welsh

Tender submission deadline

28 August 2026, 12:00PM

Enquiry deadline

21 August 2026, 17:00PM

Date of award of contract

14 October 2026, 23:59PM

Submission address and any special instructions

https://www.sell2wales.gov.wales

May tenders be submitted electronically?

Yes

Is this a recurring procurement?

No

Publication date of next tender notice (estimated)

22 July 2041, 23:59PM

Languages that may be used for submission

• English
• Welsh